The Cozy Carriage Co.

About

About

At The Cozy Carriage Co

Our drivers undergo comprehensive training that aligns with California State driving standards, ensuring their readiness to cater to your requirements throughout your journey. Additionally, all of our drivers hold CPR Certification. To maintain the highest safety standards, we conduct thorough background checks every 5 years and obtain annual DMV reports for each driver. Through a collaborative effort with the California Highway Patrol, we take pride in securing a VVDP license for our drivers. This underscores our unwavering dedication to ensuring the safety and security of both you and your family members on every single trip

Quality Services
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Successful Contracts
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Luxury Transport
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Our Aides undergo Sensitivity Training, and are CPR certified. A through background check is conducted every 5 years. They are patient, kind and will treat you with dignity and respect. This underscores our unwavering dedication to ensuring the safety and security of both you and your family members on every single trip

What we offer

Meet our fleet

Our commitment is to provide transportation services that place safety, reliability, and serenity at the forefront. Our utmost dedication lies in presenting a journey that enfolds you in comfort, reminiscent of a heartfelt embrace. Mindful of the potential transportation challenges, our purpose is to alleviate those anxieties. Our drivers not only adhere to the most rigorous customer service standards but also hold CPR Certification, emblematic of our unwavering concern for your welfare. Beyond the conventional, we persistently endeavor to secure our passengers’ contentment and joy by consistently going the extra mile in all our endeavors.

COMMITMENT TO OUR CLIENTS

Communication

Clear and open communication is essential in ensuring our clients, families and caregivers feel heard and understood. We ensure that our team is trained to communicate effectively and empathetically with clients, and encourage

Personalization

Every client is unique, and it's important to approach them with an individualized approach that addresses their specific needs and preferences. We conduct an initial assessment and regular check-ins to understand their evolving needs and how our services can best meet theirs.

Flexibility

Sometimes unexpected events or changes in a client's situation can require flexibility in service delivery. We are prepared to adapt your services to changing circumstances and ensure that clients are aware of any changes to schedules or service.

Overall

Maintaining a client-centered approach that prioritizes respect, independence, reliability, communication, personalization, and flexibility can go a long way in building positive relationships with clients and providing them with the support they need.

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Years of Experience

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Trips

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Satisfied Customers

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Expert Staff

Service Area

admin@thecozycarriage.com

Owners

Dana Robinson Roberts - President

droberts@thecozycarriage.com

Troy P Roberts - Vice President

troberts@thecozycarriage.com

Troy and Dana Roberts have been servicing the accessibility community for over 25 years and we saw the need for safe, dependable transportation in the Bay Area. We provide reliable and compassionate door to door transport service for individuals attending day programs. The Cozy Carriage LLC began operating with just one passenger van and 4 clients in Contra Costa County and have extended our services to Alameda and Solano Counties. We believe in treating our clients with dignity, respect and courtesy.
Our staff is well trained and our company ensures that all record are kept confidential and secured. We ensure that our vehicles are sanitized daily and maintained to provide a safe trip for our clients.
The Cozy Carriage LLC recognizes our Drivers as our greatest asset. We trust them to operate our Vehicles safely, dependably and reliably in order to maintain our good reputation in the communities we serve.
We thrive on safe and prompt service.